Privacy policy for Motus Nordic A/S
Data responsibility
We take your data protection seriously
We process personal data and have therefore adopted this privacy policy, which tells you how we process your personal data.
By visiting this website, you accept the contents of this privacy policy and other documents mentioned in the policy. This privacy policy defines how we process all personally identifiable information that is collected.
To protect your personal data as effectively as possible, we continuously assess the risk of our data processing adversely affecting your fundamental rights. We are particularly mindful of the risk of you being exposed to discrimination or identity theft, or suffering financial loss, loss of reputation, or data confidentiality.
Contact information
Motus Nordic is the data controller, and we ensure that your personal data is processed in accordance with the law.
Contact details:
Name: Motus Nordic A/S
Address: Nokiavej 1, 8700 Horsens
CVR no.: 43297325
Phone number: +45 76 25 41 00
Email: info@motusnordic.com
Websites: www.motusnordic.com
We ensure fair and transparent data processing
When we ask you to provide us with your personal data, we will inform you about what data we process about you and for what purpose. You will receive this information at the time your personal data is collected.
If we collect data about you from others, such as a supplier, authority, or partner, we will inform you of this no later than 10 days after we have collected your personal data. We will also inform you of the purpose of the collection and the legal basis that gives us access to collect your personal data.
Processing of personal data
We use this type of data about you
We use data about you to improve our service and ensure the quality of our products and services, as well as our contact with you.
Data collected from Motus Nordic:
- Company
- Person name
- Email address
- Mobile number
- Data collection and processing from control systems connected to Motus Nordic
Data collected for use in news emails:
- Company name
- Company postal code.
- First name
- Email address
In some cases, we need to combine your data with data we receive from other parties. If this combination could reveal your identity and information of a private or sensitive nature, we will obtain your consent for the processing.
Before we compile data, we assess whether there is a risk that the processing will have a negative impact on your privacy. If this is the case, we will inform you about the processing and its purpose and ask for your consent to continue processing.
Automatically collected data
Our digital solutions are based on various technologies designed to ensure user-friendliness and security. These technologies may automatically collect data in order to offer the best possible solution, either directly by us or by a third party on our behalf. Cookies and clickstream data analysis are examples of this, as described below.
Use of cookies
Cookies are small text files that are stored on your computer, phone, and tablet. Among other things, they contain information about which pages you visit on the internet. If we place cookies, you will be informed about the use and purpose of collecting data via cookies.
Before placing cookies on your device, we ask for your consent. However, cookies that are necessary to ensure functionality and settings can be used without your consent.
You can find more information on our website about our use of cookies and how you can delete or reject them. If you wish to withdraw your consent, please see the instructions in our cookie policy.
Clickstream data
Every visit to a digital solution involves sending information from your browser to a server. We optimize our digital solutions by analyzing this data. Data is collected via third parties on our behalf.
Data about your computer may be collected for system administration and internal marketing-related analyses. This data consists of statistical information about user behavior in the digital solutions.
Examples of data collected and analyzed
- date and time of visit
- the pages visited in the solution
- The IP address of the visitor
- information about the browser and computer used
- URL
Information you actively provide
In addition to the information collected automatically, we also process data that users have actively provided to us. Examples of data that users actively provide include:
- company, email, personal name, phone number
This may also include information that you share with us via social media, when participating in a competition, or when registering to receive our newsletters. It may also include information that we receive in connection with inquiries to, for example, customer service.
We collect and store your personal data for specific purposes
We collect and store your data for specific purposes or other legitimate business purposes. This occurs when we need to:
- Adapting content in digital solutions
- Execution of orders in online store, e.g., shopping cart function, payment, etc.
- Option to participate digitally in customer surveys, competitions, prize draws, etc.
- Archive of registered products and associated personal information
- Membership administration
- Order processing and communication in connection with your order or other inquiries
- Verification of your identity in communications with us
- With your express consent, we may contact you using the contact details you have provided for marketing, sales, advertising, and analysis purposes.
- We can target offers and campaigns to individual customers based on behavioral history and demographic data combined with third-party solutions and data.
We only process relevant and necessary personal data
We only collect, process, and store personal data that is necessary to fulfill our stated purposes. In addition, legislation may determine the type of data that is necessary to collect and store for our business operations. The type and scope of the personal data we process may also be necessary to fulfill a contract or other legal obligation.
We want to ensure that we only process personal data that is necessary for each of our specific purposes. Therefore, our IT systems are designed to collect only the amount of data that is necessary. It is also automatically ensured that the scope of the processing is not unnecessarily large and that the storage period is not too long.
To protect you from unauthorized access to your personal data, we also use solutions that automatically ensure that data is only accessible to relevant employees. Protection against unlimited access to data by an unlimited number of people is also embedded.
We check and update your personal data
We check that the personal data we process about you is not inaccurate or misleading. We also ensure that your personal data is updated on an ongoing basis.
As our service depends on your data being correct and up to date, we ask you to inform us of any relevant changes to your data. You can use the contact details above to notify us of any changes.
We delete your personal data when it is no longer necessary
We delete your personal data when it is no longer necessary for the purpose for which we collected, processed, and stored your data. The period depends on the nature of the information and the reason for storage.
We will not disclose your personal information without your consent.
If we disclose your personal data to partners and other parties, including for marketing purposes, we will obtain your consent and inform you about how your data will be used. You may object to this type of disclosure at any time, and you may also opt out of receiving marketing communications in the CPR register.
We will not seek your consent if we are legally obliged to disclose your personal data, e.g. as part of a report to an authority.
We will obtain your consent before disclosing your personal data to partners in third countries. If we disclose your personal data to partners in third countries, we will ensure that their level of personal data protection complies with the requirements we have set out in this policy in accordance with applicable law. Among other things, we set requirements for data processing, information security, and the fulfillment of your rights in relation to, for example, objecting to profiling and submitting complaints to the Danish Data Protection Agency.
Google Analytics
We use Google Analytics as a web analytics solution in our digital solutions. In this context, web analytics data from our digital solutions is sent for analysis in the service provided by Google. Here, Google Analytics acts as the data processor, and we act as the data controller, and our data may only be disclosed by agreement or to comply with legal requirements.
Retargeting
Our websites may use retargeting technologies. This allows us to advertise directly to our visitors on other websites. Based on their interest in visiting our websites, we believe that displaying personalized, interest-based advertising is more interesting to our customers than ads that have no personal connection.
Safety
We protect your personal data and have internal rules on information security
We have adopted internal rules on information security, which contain instructions and measures to protect your personal data from being destroyed, lost or altered, from unauthorized disclosure, and from unauthorized access or knowledge.
We have established procedures for granting access rights to our employees who process sensitive personal data and data that reveals information about personal interests and habits. We monitor their actual access through logging and supervision. To avoid data loss, we regularly back up our data sets. We also protect the confidentiality and authenticity of your data through encryption.
In the event of a security breach that results in a high risk to you of discrimination, identity theft, financial loss, loss of reputation, or other significant disadvantage, we will notify you of the security breach as soon as possible.
Your rights
You have the right to access your personal data
You have the right at any time to be informed about what data we process about you, where it comes from, and what we use it for. You can also be informed about how long we store your personal data and who receives data about you, to the extent that we disclose data in Denmark and abroad.
If you request it, we can inform you about the data we process about you. However, access may be limited in order to protect the privacy of other individuals, trade secrets, and intellectual property rights.
You can exercise your rights by contacting us. Our contact details can be found at the top of this policy.
You have the right to have inaccurate personal data corrected or deleted.
If you believe that the personal data we process about you is inaccurate, you have the right to have it corrected. You must contact us and inform us of the inaccuracies and how they can be corrected.
In some cases, we will be obliged to delete your personal data. This applies, for example, if you withdraw your consent. If you believe that your data is no longer necessary for the purpose for which we collected it, you can request that it be deleted. You can also contact us if you believe that your personal data is being processed in violation of the law or other legal obligations.
When you submit a request to have your personal data corrected or deleted, we will investigate whether the conditions are met and, if so, make the changes or deletions as soon as possible.
You have the right to object to our processing of your personal data.
You have the right to object to our processing of your personal data. You can also object to our disclosure of your data for marketing purposes. You can use the contact details at the top of this page to submit an objection. If your objection is justified, we will ensure that we cease processing your personal data.
You have the right to receive the personal data you have provided to us and the data we have obtained about you from other parties based on your consent. If we process data about you as part of a contract to which you are a party, you can also have your data sent to you. You also have the right to transfer this personal data to another service provider.
If you wish to exercise your right to data portability, you will receive your personal data from us in a commonly used format.
If you wish to access your data, have it corrected or deleted, or object to our data processing, we will investigate whether this is possible and respond to your request as soon as possible, and no later than one month after we have received your request.
Policy update
We strive to comply with applicable legislation at all times, including principles for privacy and data protection. We therefore regularly update this policy when, for example, there are changes in legislation. Significant changes will be announced on this website.
